Always trim your wick before re lighting, removing all charred wood from previous burns. If you don’t, the wick may not stay lit long enough to fuel the flame, causing it to extinguish itself.

We highly recommend using long matches or a long lighter to avoid burning yourself. When lighting your candle tilt it on an angle and let the flame travel across the length of the wick so the whole wick is burning evenly.

Once lit, allow the melt pool to melt across the entire diameter of the candle. This will prevent tunnelling, which impacts the way your candle burns. Please don't burn any of your candles for longer than 4 hours at a time.